Docsimus

Frequently Asked Questions

Everything you need to know about Docsimus

Is Docsimus a replacement for my doctor?

No, Docsimus is not a replacement for professional medical care. It's a health companion designed to help you understand medical information, prepare for doctor visits, and make informed decisions. For diagnoses, treatment plans, and medical emergencies, always consult a licensed healthcare provider.

How accurate is the AI medical information?

Docsimus provides general health information based on established medical knowledge to help you better understand your health concerns. However, this information is educational and should not be considered as definitive medical advice. Always verify important health decisions with a qualified healthcare professional.

Is my health data secure and private?

Absolutely. We take data security seriously. All your health information is encrypted end-to-end, HIPAA-compliant, and stored securely. We never share your personal health data with third parties. Your privacy is our top priority.

What do I get in free tier?

In the free tier, you get access to General physician consultation, prescription analysis, lab report explanations, voice consultations but in limited capacity. You can subscribe to our paid plan to access all the specialists and other premium features.

What languages does Docsimus support?

Docsimus supports 12+ Indian regional languages including Hindi, Bengali, Tamil, Telugu, Marathi, Gujarati, Kannada, Malayalam, Punjabi, Urdu, Odia, and Assamese, in addition to English and other international languages. You can communicate in the language you're most comfortable with.

Can I manage my family's health information?

Yes! Your subscription includes up to 3 family profiles. You can track health records, medications, and consultations for your loved ones, making it easier to manage your entire family's healthcare in one place.

What medical specialties does Docsimus cover?

Docsimus covers 15+ medical specialties including General Medicine, Pediatrics, Cardiology, Dermatology, Orthopedics, Neurology, Gastroenterology, Gynecology, ENT, Ophthalmology, Psychiatry, and more. Get specialized insights for your specific health concerns.

How do I cancel my subscription?

You can cancel your subscription anytime from your account settings with just one click. There are no cancellation fees or hidden charges. If you cancel during the trial period, you will not be charged at all.

Can Docsimus handle emergency situations?

No, Docsimus is not designed for medical emergencies. In case of emergencies such as chest pain, severe bleeding, difficulty breathing, or other life-threatening conditions, immediately call emergency services (108/102 in India) or visit the nearest hospital.

How does prescription and lab report analysis work?

Simply upload a photo or PDF of your prescription or lab report. The AI uses advanced OCR technology to extract the information and provides clear, detailed explanations of medications, test results, normal ranges, and what they mean for your health.

Still have questions?

We're here to help. Contact our support team anytime.